Essential Skills

Support

Patches & Updates

General Update SE - For Basic Skills Series SE programs v4.00.00 or higher
Animated Icons Folder - For SE Programs without the anim_icons folder
General Update LEGACY - For NON-SE Basic Skills Series programs v3.20.00 or lower
Pentium 4 Update - For NON-SE Basic Skills Series programs v3.08.00 or lower
Read to Succeed Mac OSX 10.5.1 Patch - OS X 10.5.1 fix because Rosetta code was removecd from the OS
Mad Minute Math Facts Patch - A Patch to fix the program for Windows

System Requirements

Windows PC requirements - All Series/Programs
Macintosh requirements - All Series/Programs

Installation Guides

Downloadable installation Guides

Troublshooting

Windows PC Troubleshooting - All Series/Programs
Windows Networking Troubleshooting - All Series/Programs
Macintosh Troubleshooting - All Series/Programs
Macintosh Networking Troubleshooting - All Series/Programs
Super Phonics Specific - Program Specific Issues

Tutorial

Tutorial

If the solution to your problem is not identified here, or you are in need of further assistance, please phone to: 1-800-753-3727 or by email to: techsupport@essentialskills.net